CUSTOMERS SERVICE

Here we list the most commonly asked question about shopping in our webshop.
Is your question not listed below? Drop us a line..

METHOD OF SHIPMENT

De Toyboys ship worldwide via PostNL. Within two days after we've received your payment your order will be shipped.
Ofcourse it's also possible to collect your order in our shop in the koningstraat in Haarlem, you can mention this at checkout.

SHIPPING RATES

Shipping-rates depend of the size of the ordered item and the location it has to be shipped to.
Check out the overview below to see the shipping fees we must charge for shipping to different locations.

Netherlands

Mailbox parcel: €4.25
(If the ordered item fits throuh a mailbox we use this shipping method) 

Registered parcel €5.99

Europe (EU)

Belgium: €7.00
Germany: €7.25
Luxembourg:€9.75
Spain: €14.00
Italy: €12.75

Other countries: €12.95

Europe outside EU

Registered parcel: €20.95

Outside Europe

Registered parcel:

Other countries €34.95

METHODS OF PAYMENT

De toyboys accept these payment methods in a secure enviroment

Bank wire: IBAN: NL55 RABO 0305 9929 37 in the name of De Toyboys