Shipping of Your Package

Shipping Methods

Toyboys ships worldwide via PostNL. We aim to dispatch orders within two business days of receiving payment. You also have the option to pick up your order at our store in the Gierstraat 51 in Haarlem; simply select this option during checkout.

Delivery Times

We strive to get your orders to you as quickly as possible. Here’s a breakdown of our delivery times:

• In Stock Items: Ships within 1-2 business days. Orders placed on weekdays will be processed promptly.

• Products from Wholesalers (5-7 Business Days): Items sourced from our wholesalers will be delivered within 5-7 business days.

• Products from Wholesalers (7-10 Business Days): Some items may take a bit longer, with delivery expected within 7-10 business days.

• Pre-Order Items: For items with a future release date (e.g., 02-19-2024 / February 19, 2024), we aim to ship by the specified date. However, please be aware that delays may occur, particularly with popular brands like Funko, Neca, Loungefly, and Wizzkids.

Packaging Details

As fellow collectors, we understand the importance of packaging. Rest assured, we take care to ensure your items are well-protected during transit.

Shipping Rates

Shipping costs depend on the size of the item and the destination. Below is an overview of the shipping costs for your order:

Netherlands

• Letterbox package: €4.25
• Registered package: €5.99

Europe (EU)

• Registered package:
• Belgium: €7.50
• Germany: €7.25
• Spain: €14.00
• Italy: €12.75
• Luxembourg: €9.75
• Other countries: €17.95

Europe (Non-EU)

• Registered package: €21.95

Outside Europe

• Registered package: €34.95

International Shipping

For orders outside the EU, please be aware of potential customs fees, import taxes, or other regulations imposed by your country's customs authorities. Customers are responsible for these additional costs.

Customer Support

Questions about shipping, order tracking, or anything else? Visit our contact page for assistance. Our dedicated team is here to help.

Additional Services

Need gift wrapping, expedited shipping, or special instructions? Contact us; we're happy to accommodate your requests.

Returns and Refunds

We want you to love your purchase. Return items within 30 days of delivery, in original condition and packaging, for a refund. Contact our customer service team to start the process.