How does a pre-order work?


Information about pre-orders

When you place a pre-order, you are ordering a product that the manufacturer plans to produce in the near future. The listed release date is an estimate provided to us by the manufacturer. It's important to note that this date can, in some cases, be moved forward or delayed, and this can vary by manufacturer. After you've ordered an item on pre-order, we reserve this pre-order for you with our wholesaler. In principle, the product will be delivered to us on the indicated release date. If there is a change in the expected release date, we will keep you informed. Cancellation of a pre-order may result in a 15% cancellation fee. This is because we may not always be able to return items we've pre-ordered from our wholesaler.