When we have shipped your order, you will receive an email with a tracking code that allows you to monitor the shipment of your order. If you haven't received your order several days after it was shipped, please check the following: What is the status of the shipment on the tracking page of PostNL? You may find the answer to your question there. Verify that you have entered the correct address details for your order. If they are incorrect, the package may eventually be returned to us, and we will contact you upon receipt.